Encrypted everywhere

All data encrypted in transit (TLS 1.3) and at rest (AES-256). Your data is protected at every step.

Role-based access

Granular permissions ensure users only see what they need. Clerks, managers, admins—each with appropriate access.

Complete audit trail

Every action logged with user, timestamp, IP address, and before/after values. Full accountability for auditors.

Data protection

Your municipality's data deserves the same protection as enterprise organizations. We deliver it.

Automated backups

Daily encrypted backups with point-in-time recovery. Your data is always recoverable.

Geographic redundancy

Data replicated across multiple availability zones. No single point of failure.

Data isolation

Each municipality's data is logically isolated. No cross-tenant data access possible.

Secure deletion

When you leave, your data is securely deleted. No residual data remains.

Access controls

Control who can see and do what—down to the individual field level.

Role-based permissions

Define roles (Clerk, Manager, Admin) with specific capabilities. Users inherit role permissions.

Department restrictions

Limit users to their department's data. Public Works doesn't see HR records.

Approval workflows

Require manager approval for sensitive actions. Segregation of duties built in.

Session management

Automatic timeout, single-session enforcement, and remote session termination.

Compliance ready

Built to meet the requirements of state auditors and federal grant programs.

SOC 2 Practices
GASB Compliant
State Auditor Ready
SEFA Reporting

Always available

Government doesn't stop, and neither does CityMS. We maintain high availability so you're never locked out of your data.

99.9%
Uptime SLA
24/7
System Monitoring
<1hr
Critical Response

Questions about security?

We're happy to discuss our security practices, provide documentation, or answer specific questions from your IT team.

Contact Us