Common questions
What happens after I request a demo?
We'll reach out within one business day to schedule a call. During the demo, we'll show you the specific modules relevant to your city and answer all your questions. No pressure, no obligation.
How long does implementation take?
Most cities go live in 2-4 weeks, compared to 6-12 months for enterprise alternatives. We handle data migration, configuration, and training to make the transition smooth.
Can we migrate from our current system?
Yes. We've migrated cities from Tyler, Caselle, Edmunds, QuickBooks, and various legacy systems. Our team handles the data extraction and mapping.
Do you offer training?
Absolutely. Training is included in implementation. We provide hands-on sessions for your team, plus documentation and video tutorials for ongoing reference.